Category Archives: Tools

I want to discuss YOUR Organization, that is, how is your company organized. Many organizations, still to this day are organized and structured on a purely functional method. When organizations are structured in stifling functional silos, functional priorities override customer … Continue reading →

For next few weeks I want to discuss Organization. That’s both what an organization is and how is your business organized. What is an organization? An organization is living, breathing organism. It is not some static inanimate object, it is … Continue reading →

Delivery is another one of those hidden areas that can have a dramatic impact on both the top line and the bottom line. This impact can be positive or disastrously negative. It doesn’t matter if you are delivering physical items … Continue reading →

Order Fulfillment – no matter whether it is a product, a service or online digital content – is critical to the success of any business. The timely, appropriate, effective and efficient fulfilling of orders can impact both the revenue line … Continue reading →

Online businesses have a different set of issues that need to be addressed than those brick-and-mortar businesses. First of all in the online world, most buyers know specifically what their looking for (they are not window shopping) and your site … Continue reading →

Order intake is often overlooked by businesses and yet it can be a linchpin for growing the business stronger. Let me explain what I mean and my explanation has two parts. It has to be in two parts because I … Continue reading →

As with most issues in business it is not a matter of having good ideas or good plans in place, but a matter of implementation or better yet achieving the objective. Once a very smart entrepreneur told me that businesses … Continue reading →

Next up is your plan for following up. In your plan, how often are you going follow up with each segment, you may contact inactive clients quarterly, active clients monthly and critical partners weekly. Each segment should be different depending … Continue reading →

In the next few posts I and going to discuss the key elements or aspects to an effective follow up procedure. The essential elements are:      Segmentation of your contacts      Have a specific plan for each segment           What … Continue reading →

Strengthen Your Business – The Top Line – Follow Up Most businesses do a really poor job of following up with their prospects and clients. Follow up can be one of the most effective methods of not only increasing your … Continue reading →