Monthly Archives: July 2007

The Planning Series – Part 1 (Overview and Focus)

Not matter what kind of business you’re in; having a plan is crucial to an positive outcome for your business. A plan provides you with the necessary focus and direction. As Yogi Berra said “When you don’t know where your … Continue reading

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Planning

Business Plans I’m working with three different Small Business Support Groups in two different chambers of commerce and I was stunned when only one of them had a business plan and that one never looks at it.   A business … Continue reading

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I’M BACK…

I apologize for not posting for the past two weeks, but I did not react well to being told I needed major back surgery (minimum five hours, four 3” bolts, blah, blah, blah) and would need 8-12 weeks to recover, … Continue reading

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Top 10 Golden Nuggets of Customer Service

According to David L. Aaker, a recognized customer service guru, the following 10 points will bring your customer service level up to a truly world class level. 1. Know your customer by their first name 2. Listen twice as much … Continue reading

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A Budgeting Tool has Been Developed for Your Use

We have just added a Budgeting Tool to the Resource Library, Tool section. This will help you do your budgets. The tool is an Excel spreadsheet with a linked Income Statement, Balance Sheet and Cash Flow.

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Breathtaking Leadership

I saw this in an ezine I get from the Oxford Club – an excellent investing organization – and they were discussing the Ultimate Intangible on Wall Street, which turned out to be leadership. The article was written by Alexander Greene, … Continue reading

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Small Business Assessment Tool – Updated

The Small Business Assessment tool has been improved and updated.  As a small business adviser, I implore you to please take advantage of fantastic tool. Go to the Resource Library and then to Tools to acces the assessment.

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Power of 250 (or 150 or 50…)

Not matter what kind of business you have; referrals are the warmest contact you can get. When you’re meeting someone, whether for the first time or not, (at a networking event, in your establishment, in the drug store line or … Continue reading

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Business Owner’s Benefits Listing is Now Ready for Your Review

We have just added the Business Owners Benefits Listing in the Resource Library, Tool section. This is a list of the benefits derived from working with a qualified small business consultant.. We are sure you find some benefits you would … Continue reading

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Book Review – Think Inside the Box

Think Inside the Box – David Deutsch David Deutsch takes a different view of problem solving, Thinking Inside the Box. Deutsch has designed a series of boxes (potential solutions) to create laser like focus and creativity to help you uncover … Continue reading

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