Monthly Archives: April 2008

Customer Service

I’m going to an International Conference of Business Advisors in May and this has me dreading the prospect of traveling across the country. Nothing about Business Travel is good. Airports and security, running through airports, airport food, airline food, strange … Continue reading

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Going Back To Basics

It has been good to see so many bloggers, writers and speakers beginning to express more interest in “going back to the basics”. Why did we, as small business owners, ever get away from the basics? The solid foundation of … Continue reading

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The Strategic Business Owner and Today’s Economy

With all the conflicting news on the economy lately – the mainstream press is Armageddon, doom and gloom, while the facts just don’t support this view. Survey after survey is showing that business, at least the small business sector, while … Continue reading

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Networking Tip: Make First Impressions Count

I came across this article on networking in one of my favorite newsletters – Early To Rise – and thought I would pass it along. Networking Tip: Make First Impressions Count By Michael Masterson According to Nicholas Boothman, author of … Continue reading

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The Economy and Small Business

You know I hear a lot of gnashing of teeth over the state of small businesses today. It is all doom and gloom – mostly by the usual suspects on TV and in the press. Do you think there is … Continue reading

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The Evolution of Peer Groups, CEO Roundtables and Mastermind Groups for Business Owners – What works?

Why do you need more? Businesses growth issues are caused by a myriad of external and internal controllable and uncontrollable factors. Studies conducted by the Accredited Executive Associates by the Institute for Independent Business say that “not enough sales”, “not … Continue reading

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The Evolution of Peer Groups, CEO Roundtables and Mastermind Groups for Business Owners – What works?

Where did the business peer group for CEO & business owners concept come from? The concept of peer-to-peer support groups was first discussed by Napoleon Hill when he rocked the entrepreneur world by his famous book, “Think And Grow Rich”. … Continue reading

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Effective Training (Part V)

The fourth core principle of effective training is – The training must be repetitive, remember to cement in change it takes repetition To truly cement in the skill or to take the skill to the level you determine is necessary, … Continue reading

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Effective Training (Part IV)

The third core principle of effective training is – The training must totally engage the audience. Learning is not something most people do naturally, so they should look forward to the training. How do you do that? You do this … Continue reading

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Effective Training (Part III)

The second core principle of effective training is – The training has to be clear and concise. For training to be absorbed, analyzed and retained well, it must have a logical beginning, middle and end. In addition, each of these … Continue reading

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