• Resolving Conflicts

8th July 2008

Resolving Conflicts

posted in General, Leadership |

In business it is unavoidable not to have conflicts. You can have conflicts with clients, vendors, partners, employees, regulatory agencies. When you do have conflicts there are methods to resolve the conflict.

One I’ve found and as a business advisor I recommend to my clients is from the Seton Hall University website; they recommend that we remember the four “C’s”

Communicate – Don’t sulk or hide. Talk out the problem

Cooperation – Work together to figure out exactly where you’re at odds. You can’t solve what you can’t identify.

Compromise – Each of you should prioritize what’s important to you. Once you know what you must keep, you will know what you’re will to give up.

Consolidation – Avoid future misunderstandings by formalizing your agreement in writing.

Try this method the next you need to resolve a conflict.
 

This entry was posted on Tuesday, July 8th, 2008 at 5:38 am and is filed under General, Leadership. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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