Training (Part IV)
Step three - Time and Resource planning for the Training. Now that you have your training listed by importance, you will need to schedule the internal and external resources required to give the training. You also need to schedule the timing and the attendees for the training.
To schedule the resources required for training, first review all available internal personnel and the skills they possess. Can they do some or all of the training? Are they qualified to do the training? Are they good teachers? After you have listed all the training that can be accomplished with qualified internal resources – and in most companies that would be few – look to outside resources.
There is a plethora of outside resources available to train you and your personnel. You can have the trainers come into your company (more suitable for larger group training), you can have your personnel go outside for the training (more suitable for small group or single participants).
When you qualify the trainers, besides reviewing their credentials and portfolio of sessions. Research the list of companies they have trained, call a few – do not call the ones they suggest, call some on a random basis. Pick your vendor carefully, there are many mediocre trainers out there don’t let them into your program.
We will continue step three in the next posting